It’s given – the spa is a big industry and is still flourishing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, naming some fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could hand the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “In fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to guarantee they’re exceeding consumers’ needs…” Spas should adopt improved means then to give the clients a more gratifying spa experience.
Spa Sampling Menus. This is a strategic way to let spa clients get a form of “preview” of the different treatments thatthey would like to try on.
Spa Partnerships. This allows spas to widen their reach by building partnerships with local businesses that may also gain from them. In this way, spas are able to advance their business and grow the number of clients by bringing the spa nearer to the clients. Several schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will carry on being influential in helping spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.
Beauty Rest. Not yet very ordinary, but an enticing choice like this can surely increase the total of spa visits. This merely means giving that spare time at the spa to get some forty winks while enjoying a relaxing massage. Or rather more attractive is to just book a room in a spa heavy with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of greater things to look forward to for your 2010 spa excursion.
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