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Business Continuity: How To Manage When You Lose Your ISDN Circuits And Your ISDN Back Up!

What would you do if your entire telecommunications infrastructure went down? Imagine it wasnt even your fault.For instance it could be something happening at the local exchange.

There have been a number of incidents like this recently largely due to flooding.But the point is why wait for it to happen, whether it be flooding or any other cause for that matter.

At the Paddington exchange in London recently flooding meant that 437 local exchanges became affected along with 37,500 broadband connections.O2 and Vodafone were also affected.

A lot of businesses rely on ISDN infrastructure for their connections.However this leads to a dependency upon BT .So when the BT exchange goes down as with the Paddington example what can you do?

The following case involving Satish Menon finance controller of Precis Properties illustrates a salutary lesson. “We are based in Paddington so a number of our services were severely disrupted when the Exchange was out of action. All of our ISDN lines were down but thanks to the good work of GlemNet and the SIP trunks they had provided as back up we continued to work as normal throughout the outage.”

SIP trunks are a way to avoid this dependence upon BT and provide the same level of fuctionality that ISDN does. This also raises the obvious question as to why bother having any ISDN connection at all even as a back up?

SIP trunks are much less expensive than ISDN circuits too. As a matter of fact some companies are doing away with ISDN altogether due to their reliability.In this instance should the primary route fail the secondary route would automatically take over keeping the current calls alive. When the Primary route is stable it can be brought back into service either automatically or manually without disruption of service thereby offering a robust and resilient solution suitable as an ISDN replacement service.

Are you looking for more information about protecting your business continuity or to find out how SIP can help with disaster recovery?

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